Your trial starts on the written go-live notice—not when you request a demo. There is no subscription fee during those 30 days. Domain registration is separate. Paid service begins afterwards unless you cancel in writing before the trial ends, subject to your accepted agreement.

We aim for 7–14 business days after signing and receiving your complete menu, branding, required access and approvals. Delayed inputs or additional scope can extend the timeline.

Yes. A temporary restaurant.tezorder.com address is available during the free trial. To continue after the trial, connect an existing domain or purchase a custom domain. Registration, renewals and applicable taxes are separate.

Website + App and POS plans are coming soon. Live GPS rider tracking, payment gateways, WhatsApp/SMS, hardware and bespoke integrations are not included unless separately agreed. Order-status updates are not GPS tracking.

Agreed staff tools support order handling, menu controls and restaurant settings. During an active subscription, up to one hour of routine content changes in one request per calendar month is included. Unused time does not roll over; larger changes are quoted separately.

You retain your brand, original content and lawful business/customer data. TezOrder retains the software and platform IP; the subscription is a licence to use the hosted service, not a source-code sale. Reasonable export requests may be made within 30 days of termination, subject to settled balances and applicable law.